Multilingual
Voice scripts run in the language the prospect actually wants. English, Spanish, and additional languages on the Advanced tier.
Product capability
For immigration firms
Your prospect speaks Spanish at home, English at work, and Portuguese with their cousin who referred them.
Immigration intake is multilingual, document-heavy, and unforgiving. NorthernPlus is built for the practice area where the wrong I-number on a form is the difference between approval and a six-month delay. Kate scores around case type and eligibility. Al handles the call in the language the prospect actually wants.
+Why immigration intake is different
Multilingual prospects. Many case types. Document complexity that breaks generic forms.
Library
Case-type intake forms covering family-based petitions, employment-based petitions, naturalization, asylum, removal defense, and DACA.
Product capability
Primary language
Immigration leads convert measurably better when the first call happens in their primary language. Default to the language on the form, not the office's.
Industry intake benchmarks
+Kate, tuned for immigration
The signals that separate well-fit cases from out-of-scope inquiries.
- Case type (family-based, employment-based, asylum, naturalization, removal defense)
- Current immigration status and prior filings
- Country of origin and current location
- Court date or filing deadline (urgency signal)
- Prior representation and outcomes
- Practice fit (family law specialist getting a removal-defense lead routes appropriately)
+Al, in your client's language
An asylum lead at 6am from a different time zone shouldn't be left in voicemail.
Voice scripts run in multiple languages on the Advanced tier. Document checklists adapt to case type. Sensitive cases (asylum, removal defense, persecution claims) route immediately to a partner regardless of business hours. Intake forms accept document uploads with automatic OCR for I-94, passports, and prior USCIS notices.
+Templates, ready to ship
Forms tuned to the matters immigration firms run.
- Family-based petition (I-130, K-1, adjustment of status)
- Employment-based petition (H-1B, L-1, EB-1 through EB-5)
- Naturalization (N-400)
- Asylum (defensive and affirmative)
- Removal defense
- DACA (renewal and initial)
See it run on your firm's leads.
Bring last week's leads to your demo. We'll show you what Kate would have scored, what Al would have asked, and which consults would already be on the calendar.